Implementation of the SOTI MobiControl mobile device management system
Client
One of the leading European companies in the footwear industry decided to improve the management of its mobile devices and data security. To this end, it established cooperation with Aspekt, a company specializing in modern technologies. Aspekt proposed the implementation of SOTI MobiControl – a solution designed for the effective management of mobile devices and IoT devices.
Challenges
One of the leading companies in Europe faced the challenge of managing several thousand mobile devices scattered across the continent. These devices included both industrial terminals and consumer-grade devices such as smartphones. A key problem was the need to physically ship devices to the headquarters for evaluation and installation of software updates. Additionally, the company needed an effective solution for software and application distribution, helpdesk support, security policy and securing devices in the event of theft or loss.
Solution
SOTI MobiControl offers remote, centralized management of mobile devices, which eliminates the need to physically send devices to the headquarters. Thanks to this, the customer gained the ability to quickly implement application updates, patches and device configuration changes directly in the field. In addition, SOTI MobiControl provides tools for remote support and ticket management, which allows for effective identification and resolution of device problems in different groups and user profiles. The system also offers advanced security features, such as remote device tracking and the ability to remotely wipe data in the event of theft or loss.
Key benefits:
Saving time
Thanks to remote updates, the client saved an average of several minutes on each device, which translates into significant savings of time and resources on a company-wide scale.
Solve problems faster
Remote support and ticket management tools allowed for device issues to be identified and resolved quickly.
Reducing costs
Thanks to remote management, the company eliminates the need to send devices to headquarters for updates, which translates into financial savings.
Increased customer satisfaction
By managing devices more efficiently and responding to problems faster, the client increased its customer satisfaction level.
Advanced security features
Remote device tracking features and the ability to remotely wipe data provide the company with a high level of data security, even in the event of device theft or loss.
Optimization of the IT department
Remote management allowed the IT team to focus on key tasks, reducing manual work.